Our Promise
Travel is unpredictable, but your support shouldn’t be. Vacatio is built on clarity, care, and confidence, so you can keep moving forward no matter what.
At Vacatio, we believe travel should feel effortless. Our role is to help you prepare with confidence so you can focus on the moments that matter. Whether you’re planning your next adventure or need quick assistance, we’re here to make things simple.
Contact Us
Please email [email protected] and one of our team will be in touch.
Already Purchased a Policy?
If you need to make changes, cancel your cover, or have questions about your policy, please contact the insurer directly. They’ll assist you quickly and accurately.
World2Cover Contact Details
- Phone: 02 9225 7599
- Opening Hours:
Monday–Friday: 8:00am–9:00pm (Sydney time)
Saturday–Sunday: 9:00am–6:00pm (Sydney time)
Need Immediate Assistance While Travelling Overseas?
If you need urgent help during your trip, reach out using the numbers below:
From Japan
- Toll-Free: 0800 800 9117
- Local Line (if mobile access is restricted): 03 6228 5881
From All Other Countries
- Call Collect: +61 2 8055 1683
(Ask your overseas operator for reverse charges.)
General Support While Overseas
- Phone: +61 2 9225 7599
Monday–Friday: 8:00am–9:00pm (Sydney time)
Saturday–Sunday: 9:00am–6:00pm (Sydney time)